The earth has a new technological core!
AUTOMAC TECHNOLOGY

ITA | ENG
CLOSE TO THE CUSTOMER

From the design to production of the industrial automation plants, up to the supply of the correlated documentation and assistance for correct installation and commissioning of the same.

Services « Assistance « Remote support
REQUEST FOR REMOTE SUPPORT

Always close to its customers

Remote support for the machine/plant is necessary where there is a dedicated pc connected to internet.

"Support request” procedure from the web site:

1. Click on Automac Technology QS_en.
2. Click on Save to save the file on your own pc
3. Run the Automac TechnologyQS_en
4. A window appears on the screen with the ID and the Password
5. Communicate with the Automac technician, via e-mail or Skype, the ID and the Password
6. The technician starts the remote support session
7. Wait for further instructions from the technician